Intorduction: 

Here at MaxAroma.com, we highly value and respect the privacy of our users, and understand the significance of conserving the privacy of all personal information provided to us. This Privacy Policy, in conjunction with our Terms and Conditions, outlines how we collect, use, and protect your personal information. By using MaxAroma.com, you agree to the terms of this Privacy Policy.

Information We Collect: 

We collect personal information for the purpose of processing orders, customizing shopping experiences, and sending special offers and discounts to our members. This information includes:

If the purchaser and recipient are the same:

• Customer First and Last Name
• Customer Mailing Address
• Customer Telephone Number
• Customer Email (for confirmation purposes)
• Customer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
• Any related promotional/discount information

If the purchaser and recipient are different:

• Payer First and Last Name
• Payer Email (for confirmation purposes)
• Payer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
• Any related promotional/discount information
• Recipient First and Last Name
• Recipient Mailing Address

Membership Information (provided voluntarily for promotions and mailings):

• Member First and Last Name
• Member Mailing Address
• Member Email
• Member Birthday
• Member Gender

Your Rights:

You Have the Right to: 

• Request information about the personal data we hold on you.
• Request correction or removal of incorrect, incomplete, or irrelevant data.
• Annually request written documentation of the personal information we have on file.
• Withdraw your consent to us using your data for marketing purposes at any time.

To exercise these rights, please contact MaxAroma Customer Service Or send mail to:
31-17 38th Ave, LIC, NY, 11101
Email: [email protected] (Attn: Privacy Policy)

Access Data: 

We do not sell your information to third parties. We share data with third parties only when necessary to:

• Fulfill a transaction or complete a service.
• For administrative purposes
• When required by law.

Data shared with third parties is used solely to meet MaxAroma's commitments to you. This includes sharing with credit reference or debt collection agencies for credit checks, identity checks, monitoring credit ratings, and debt collection. We may also share your data in case of mergers, corporate reorganizations, or sales of our assets.

Data Protection:

We employ technical and organizational measures to protect your data from loss, manipulation, unauthorized access, etc. We use encryption (SSL) for secure data transmission. Our authorized payment agent processes card details in line with PCI DSS requirements and may carry out identity checks for card purchases.

Information We Use: 

The personal information we collect is used to:

• Process orders.
• Customize shopping experiences.
• Send special offers and discounts.

Membership information is used exclusively for these purposes and is not shared with third parties unless required for order processing or by law. Members can opt-out of promotional mailings at any time.

Data Retention: 

We do not retain payment information if the order is canceled or left incomplete. Payment information from previous purchases is also not retained.

Cookies and Tracking:

We use cookies to enhance your visit and simplify your experience. Cookies are small text files stored on your device. We use both persistent and session cookies to store your preferences and track your behavior on our site. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the site.

We also use web beacons and demographic information to analyze trends and provide personalized services. This information is aggregated and does not identify you personally.

California Residents (CCPA):

If you are a California resident, you have the following rights:

• The right to know what personal data is being collected about you.
• The right to request the deletion of your personal data.
• The right to opt-out of the sale of your personal data.
• The right to access your personal data.

To exercise these rights, please contact us using the details provided above. We will not discriminate against you for exercising any of your CCPA rights.

Copyright

MaxAroma LLC. All rights reserved. All materials contained within this website are protected by copyright belonging to MaxAroma LLC.

For any questions or comments in reference to the MaxAroma.com Privacy Policy Terms and Conditions, or the composed terms and proceedings of our website, please contact us by either sending an e-mail to:[email protected], or calling 844-55Aroma(27662) 10 am to 6 pm EST during business hours. If you would like to contact us by mail, please send a letter to [email protected] Attn: Privacy Policy

The letter must include your first and last name, mailing address, e-mail address (if applicable), and telephone number (if applicable).

THIS ONLINE PRIVACY POLICY WAS CREATED ON (5/2009), AND LAST UPDATED ON (5/2024)